Managed Services
Customized management for all your IT needs!
HELP DESK
There is no question too small or too big. Our professionals are just one phone call away.
ONLINE TROUBLE TICKET SYSTEM
Getting online help could not be easier. Our Trouble Ticket System is easy to initiate, and our fast response is guaranteed!
REMOTE SUPPORT
Utilizing our TeamViewer software, we have the capability of interfacing with your system in real time, allowing our staff to see what you see, providing an immediate solution to your problem.
SYSTEMS MONITORING
Utilizing our monitoring services will allow our professionals to detect and address any issue that may occur. Many problems are fixed before our clients are even aware something was wrong!
SYSTEMS MANAGEMENT (Firmware, OS Patch updates, etc.)
Managing the lifecycle of your IT infrastructure is a full time job! We manage upcoming renewals, firmware updates, warranty expirations, OS patch updates, and inventory.
CHANGE MANAGEMENT
If changes to your network are needed, our technical engineers will schedule and execute those changes at a time that is convenient for your organization.
SYSTEMS SECURITY
We provide internet content filtering and managed antivirus security you can count on. We deploy a comprehensive and customizable URL filtering and internet blocker policies specifically tailored to your network.
DISASTER RECOVERY
Disaster recovery planning is essential in order to maintain a working IT infrastructure. We provide a comprehensive disaster recovery plan for your IT environment that helps you get back in business ASAP with as little down time possible.
CLOUD STORAGE
We provide online backup and replication services, server hosting, and infrastructure options that will ensure you have an ongoing copy of your date on an off-site server, and access to your files wherever you are.
PROACTIVE MAINTENANCE
By having a scheduled maintenance program in place, you will reduce or eliminate ongoing problems. Information Technology is changing every day. Are you up to date on the latest? Partner with us to keep your systems running smoothly so that your business does not miss a beat.
IT CONSULTING AND PLANNING
Our team of engineers can manage as much or as little of your IT infrastructure as you would like. We offer customized solutions tailored to meet your specific needs.
GUARANTEED RESPONSE TIME
Not only does White River Services & Solutions provide a quick and reliable response, but we can also assign a single point of contact for you. Our response time is fast, reliable, second to none.
